You have 30 days after receipt of your order to return your parts to us.
Parts must be returned in their original condition , unworn, with all accessories and labels undetached . The parts must also be returned in their original packaging to guarantee their protection.
If you wish to return a part that you believe is defective , please contact us by clicking here .
Depending on the country you are in, the return arrangements are different:
> Return from France - FREE
> Return from Europe (European Union) - FREE
> Return from Australia, Canada, the United States, the United Kingdom and Switzerland - €25
> Return from the French overseas departments and territories or another international country: Returns are not charged.
Choose the return method of your choice and return the parcel directly to the following address:
Marjolaine Millet Desdoitils
Web Service
10 rue Baudelaire
69100 Villeurbanne
France
1. Go to My Account
Connect to Marjolaine.fr to announce your return to the My Account > My Orders area.
Click on "Details" of your order and click on "Create a return" then follow the instructions.
2. Prepare your return package
From mainland France and all countries of the European Union, the first return of your order is free.
Place the parts to be returned in the box of your choice. Stick the label received by email following your return request from your account.
3. Send the package
Find a DHL Express collection point near you here .
You can also contact DHL Express after-sales service to schedule a collection of your package from your home or workplace by contacting 0825 1000 80.
Drop off your return package there within 14 days.